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Whether you are an established businessperson seeking a new venture or a neighborhood automobile mechanic who wants to grow his business, many of the following precepts may already be second nature to you. We recognize that they are simple; many of them are even obvious. However, they are the very foundation upon which we have built our reputation. We offer them to you as a formula for succeeding.
- Operate your business with professionalism, honesty, and integrity.
- Maintain a clean and comfortable store, provide a welcoming and secure waiting area, and manage an organized and professional work area.
- Create customer relationships based on trust, service and quality
- Install an attitude of customer service and teamwork in your employees.
- Maintain a disciplined, yet enjoyable work environment, where work gets done correctly, efficiently and on time.
- Communicate the King Bear mission so that customers and employees alike are proud to be part of the organization.
- Price your merchandise competitively yet fairly.
- Give your customers nationally recognized brand-name products and stand behind them.
- Do your best to adhere to schedules and fulfill your promises.
- Open and maintain lines of communication with your customers.
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